FAQ
FREQUENTLY ASKED QUESTIONS
Ordering & Shipping
When will my order ship?
– Apparel orders ship directly from Myscelf.
– Partner brand products ship directly from the brand itself. Processing times vary by partner.
Will my order arrive in one package or multiple?
If you order items from multiple brands, they may arrive in separate shipments. Each brand fulfills their products individually.
Do you offer international shipping?
Currently, we ship within the United States. International shipping will be available soon.
Returns & Exchanges
How do returns work?
Apparel can be returned directly to Myscelf within 30 days of delivery, as long as items are unworn and in original condition.
Partner brand products follow each brand’s individual return policy. You can contact us at support@myscelf.com and we’ll guide you through the correct process.
Can I exchange apparel sizes?
Yes. As long as the item is in new condition, we can arrange an exchange for the correct size.
Partner Brand Products
Are all products tested and verified?
Yes. We only partner with reputable brands committed to clean ingredients, transparency, and proven quality.
Can I recommend a brand for the marketplace?
Absolutely! You can submit brand suggestions on our “Partner With Us” page.
General Questions
What does “Myscelf” mean?
It represents the journey of becoming the best version of yourself — mentally, physically, and spiritually.
How do I contact support?
Visit our Contact page or email us at: support@myscelf.com